Privacy Policy
Privacy Policy
Last Updated: August 6, 2026
Biofusion Compounds respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how Biofusion Compounds (“Biofusion Compounds,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you visit our website, place an order, communicate with us, or otherwise use our online services.
In this Privacy Policy, “you” refers to any website visitor, customer, account holder, or other individual whose personal information we process.
By using our website or services, you acknowledge the practices described in this Privacy Policy.
1. Changes to This Privacy Policy
We may revise this Privacy Policy when our business practices, services, technologies, or legal obligations change.
When an update is made, the revised version will be posted on this website and the “Last Updated” date will be changed. Additional notice may be provided when required by applicable law.
2. Personal Information We Collect
The information we collect depends on how you interact with our website and services.
“Personal information” generally means information that identifies, relates to, describes, or can reasonably be associated with an individual.
Information You Provide to Us
You may provide information directly when you create an account, place an order, contact customer service, subscribe to communications, or submit a form.
This information may include:
-
Name
-
Billing and shipping address
-
Email address
-
Telephone number
-
Account login information
-
Order and transaction details
-
Payment confirmation details
-
Products viewed, selected, or added to your cart
-
Messages and information submitted to customer support
-
Marketing and communication preferences
You may choose not to provide certain information, although doing so may prevent us from completing an order or providing a requested feature.
3. Payment Information
Payments may be processed by third-party payment providers.
Depending on the payment method selected, the payment provider may collect information such as your card number, billing address, account details, transaction amount, and fraud-prevention data.
Biofusion Compounds generally receives payment confirmation and limited transaction information rather than complete payment credentials.
Payment processing is also subject to the privacy terms of the applicable payment provider.
4. Information Collected Automatically
When you access our website, certain technical and usage information may be collected automatically.
This may include:
-
Internet Protocol address
-
Browser type and version
-
Device type
-
Operating system
-
Network and connection information
-
Referring website
-
Pages viewed
-
Links or buttons selected
-
Cart and checkout activity
-
Approximate geographic location
-
Date, time, and duration of visits
-
Advertising or device identifiers
This information helps us operate the website, analyze performance, prevent fraud, understand customer activity, and improve our services.
5. Cookies and Similar Technologies
We may use cookies, pixels, tags, local storage, and similar technologies.
These technologies may be used to:
-
Keep the website functioning
-
Maintain shopping-cart contents
-
Remember account or language preferences
-
Analyze traffic and website performance
-
Measure advertising results
-
Detect fraud or security issues
-
Personalize content or advertising
-
Understand how visitors interact with the website
Cookies can recognize a browser or device and may remember activity across visits. (Federal Trade Commission)
You can manage cookies through your browser settings and, where available, through our cookie-preference tools. Blocking certain cookies may cause parts of the website to function incorrectly.
6. Information Received From Other Sources
We may receive personal information from companies that help us operate our business, including:
-
Ecommerce platform providers
-
Payment processors
-
Shipping and fulfillment providers
-
Fraud-prevention services
-
Advertising platforms
-
Analytics providers
-
Customer-support systems
-
Email and SMS service providers
-
Cloud hosting and information-technology providers
-
Business and marketing partners
Information received from these sources will be handled in accordance with this Privacy Policy and applicable law.
7. How We Use Personal Information
We may use personal information for the following purposes:
Order Processing and Customer Service
We use information to:
-
Review and process orders
-
Confirm payments
-
Arrange fulfillment and shipping
-
Provide tracking notifications
-
Process approved returns or refunds
-
Maintain customer accounts
-
Respond to questions and support requests
-
Send transaction-related communications
Website Operation and Improvement
We may use information to:
-
Operate and maintain the website
-
Remember customer preferences
-
Diagnose technical issues
-
Measure website performance
-
Understand how customers use our services
-
Develop and improve features and content
Security and Fraud Prevention
We may process information to:
-
Confirm account or transaction activity
-
Detect suspicious orders
-
Prevent fraud, misuse, or unauthorized access
-
Protect customers, our business, and service providers
-
Investigate possible violations of our policies or applicable law
Marketing and Advertising
Where permitted, we may use personal information to:
-
Send promotional emails or text messages
-
Present offers or product information
-
Measure advertising effectiveness
-
Create or use advertising audiences
-
Display advertising on our website or third-party platforms
You may unsubscribe from marketing emails using the link provided in the message. You may opt out of promotional SMS messages by replying STOP.
Transactional messages relating to an order or account may continue even after marketing communications are disabled.
Legal and Business Purposes
We may use information to:
-
Comply with legal or regulatory obligations
-
Respond to lawful requests
-
Enforce our terms and policies
-
Establish, exercise, or defend legal claims
-
Maintain business and tax records
-
Protect our rights and property
8. How We Share Personal Information
We may share personal information only where reasonably necessary for business, operational, security, or legal purposes.
Recipients may include:
Service Providers
We may share information with companies that perform services for us, including:
-
Website hosting
-
Ecommerce operations
-
Payment processing
-
Fraud screening
-
Data analytics
-
Customer service
-
Email or SMS delivery
-
Cloud storage
-
Order fulfillment
-
Shipping and tracking
-
Advertising support
These providers may access information only as necessary to perform their services, subject to applicable contractual and legal requirements.
Advertising and Analytics Partners
We may allow analytics or advertising partners to collect information through cookies, pixels, or similar technologies.
Depending on applicable privacy law, some advertising disclosures may be considered “sharing,” targeted advertising, or a “sale” of personal information even when no money is exchanged.
Where legally required, you may have the right to opt out of these activities.
Legal and Safety Disclosures
We may disclose information when reasonably necessary to:
-
Comply with applicable law
-
Respond to subpoenas, court orders, or lawful government requests
-
Investigate fraud or security incidents
-
Enforce our agreements
-
Protect our rights, customers, employees, or other individuals
Business Transfers
Information may be transferred or disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, insolvency proceeding, or other business transaction.
At Your Direction
We may share information when you request, authorize, or consent to the disclosure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
-
The duration of your customer relationship
-
Whether you maintain an account
-
Order, payment, and shipping requirements
-
Customer-service needs
-
Fraud-prevention requirements
-
Tax, accounting, and legal obligations
-
Dispute-resolution and contract-enforcement needs
Information may be deleted, anonymized, or securely archived when it is no longer required.
10. Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, transmission method, storage system, or security measure can guarantee complete security.
You are responsible for protecting your account credentials and should not share your password with others. Contact us promptly if you believe your account or personal information has been compromised.
The FTC recommends that businesses collect only the information they need, protect it appropriately, and dispose of it securely when it is no longer required. (Federal Trade Commission)
11. Your Privacy Choices and Rights
Depending on your location and the law that applies, you may have the right to:
-
Request access to personal information we hold about you
-
Request information about how your data is collected, used, or disclosed
-
Request correction of inaccurate personal information
-
Request deletion of certain personal information
-
Request a portable copy of eligible information
-
Withdraw consent where processing relies on consent
-
Opt out of certain marketing communications
-
Opt out of the sale or sharing of personal information
-
Opt out of certain targeted or cross-context behavioral advertising
-
Limit certain uses of sensitive personal information
-
Appeal a decision relating to a privacy request
-
Lodge a complaint with an appropriate data-protection authority
California privacy law includes rights relating to access, correction, deletion, limiting certain sensitive-data uses, and opting out of sale or sharing for cross-context behavioral advertising. (California Privacy Protection Agency)
These rights are not absolute and may be subject to legal exceptions.
12. Submitting a Privacy Request
You may submit a privacy request through our Contact Page.
Please provide enough information for us to understand and respond to your request. We may ask for additional details to verify your identity and protect your information from unauthorized disclosure.
An authorized agent may submit a request where permitted by applicable law, but we may require evidence of authorization and identity verification.
We will not unlawfully discriminate against you for exercising an applicable privacy right.
13. Marketing Preferences
You may stop receiving promotional emails by selecting the unsubscribe option contained in the email.
You may stop receiving promotional SMS messages by replying STOP.
Even after opting out of marketing, we may continue sending non-promotional communications, including:
-
Order confirmations
-
Payment notifications
-
Shipping updates
-
Security alerts
-
Responses to customer-service requests
-
Policy or account notices
14. Children’s Privacy
Our website and services are intended for adults and are not directed toward children.
We do not knowingly collect personal information from children under the age required by applicable law.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.
15. Third-Party Websites
Our website may contain links to websites, applications, or services operated by third parties.
We do not control and are not responsible for the privacy, security, content, or practices of third-party services.
Before providing information to another website or service, you should review its privacy policy and terms.
16. International Data Transfers
Biofusion Compounds and its service providers may process or store information in countries other than the country where you live.
These countries may have privacy and data-protection laws that differ from those in your jurisdiction.
Where required, we will use appropriate safeguards for international transfers of personal information.
17. Do Not Track and Opt-Out Preference Signals
Some browsers allow users to send “Do Not Track” signals. Because there is not a universally accepted response standard, our website may not respond to all Do Not Track signals.
Where applicable law requires us to recognize a supported opt-out preference signal, such as a browser-based privacy control, we will process it as required.
18. Complaints
Please contact us first if you have concerns about how we collect or process personal information.
Depending on your location, you may also have the right to submit a complaint to a state, national, or regional privacy or data-protection authority.
19. Contact Us
For questions about this Privacy Policy, privacy practices, or a request concerning your personal information, please contact Biofusion Compounds through our Contact Page.
When submitting a request, include:
-
Your name
-
The email address associated with your order or account
-
The nature of your request
-
Any relevant order information
This Privacy Policy is provided as a general operating document and should be reviewed against your actual website tools, business location, customer markets, and data practices before publication.